Privacy Policy

At Amatista Spa at Bear Mountain (“Amatista Spa”), we take the privacy, security and confidentiality of user information very seriously. This Privacy Policy applies to the Amatista Spa website (https://amatistaspa.ca/), hereinafter referred to as the (“Website”).

Our goal is to provide you with an online experience that delivers the information, resources and services that are most relevant to you. To achieve this goal, part of the operation of the Website includes the gathering of certain types of information about Website users.

Types of Personal Information Collected

This Privacy Policy covers two types of information gathered at the Website, personal and aggregated. The term “personal information” refers to data you voluntarily provide in connection with use of the Website that identifies you and/or the company on whose behalf you are accessing and using the Website. Personal information includes, e.g., data submitted in connection with our services, such as your name, e-mail address, phone number, company affiliation, physical address and/or certain other personal information. The term “aggregated data” refers to general information regarding visitors and users of the Website that relates to use of the Website, e.g., traffic patterns, number of visits to certain pages, visits from other websites or to third-party web sites linked to the Website, use of particular services and interest in services, information or features of the Website or other parties made available through or found at the Website.

Collection & Use of Your Personal Information

We take the utmost care to ensure that the personal information we obtain from you is not used in a way that you may be unaware of or not agreeable to. You may wish to submit an information request about Amatista Spa, participate in one of our promotions or subscribe to our e-mail or postal mail lists. In response, we may ask for information such as your name and postal address. In the event you opt to provide us with this information, we will only use it for the purpose specified by you at the bottom of the information gathering form.

Information collected on the website may be used to:

  • Register you as a Amatista Spa member
  • Plan and purchase Amatista Spa bookings
  • Enter your email in our promotions or sweepstakes
  • Send marketing communications or surveys to you
  • Respond to your inquiries, questions or suggestions
  • Improve the quality of your visit to our Website

All forms will provide an opt-out button to allow you to choose not to participate in Amatista Spa lists and future online marketing. In deciding whether or not to join such lists, please note that they are only used for Amatista Spa purposes. We do not sell, rent or share any of your personal information with any other party including any third-party joint promoters, nor use it for unapproved commercial purposes. You may request to be removed from our lists at any time. All e-mails distributed to our lists will contain easy, online access to unsubscribe.

Permission for Use

Amatista Spa may collect and use personal information that you submit at the Website in any manner that is consistent with uses stated in this Privacy Policy or disclosed elsewhere at the Website at the point you submit such personal information. At the time you submit personal information or make a request, the intended use of the information you submit will be apparent in the context in which you submit it and/or because the Website states the intended purpose. By submitting personal information at the Website, you are giving your consent and permission for any use that is consistent with uses stated in this Privacy Policy or disclosed elsewhere at the Website at the point you submit such personal information, and such consent will be presumed by Amatista Spa, unless you state otherwise at the time you submit the personal information. Please do not request any such communications on behalf of an individual or company if you are not authorized to make the request.

Secure Reservations

If you decide to make an online reservation at the Website, you will be linked to a reservation interface and a third party booking engine (“Booking Engine”) provided by Book4Time Inc. While it appears to be part of our Website, the Booking Engine is in fact provided by a third party and is governed by its privacy practices. We understand that security remains the primary concern of online consumers and have chosen the Booking Engine vendor carefully.

Protecting Your Information

We would like our Website visitors to feel confident about using the Website to plan and purchase their accommodations, so Amatista Spa is committed to protecting the information we collect. Amatista Spa has implemented a security program to keep information that is stored in our systems protected from unauthorized access. Our Website is hosted in a secure environment. The Website servers/systems are configured with data encryption, or scrambling, technologies, and industry-standard firewalls. When you enter personal information during the reservation process, or during a customer email sign-up, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission.

Withdrawing Consent to Use

If, after permitting use of your personal information, you later decide that you no longer want Amatista Spa to include you on its mailing list or otherwise contact you or use your personal information in the manner disclosed in this Privacy Policy or at the Website, simply tell us by sending an e-mail, or by clicking on the “Unsubscribe” button at the bottom of our e-mail communication to you.

Use of Aggregated Data

Amatista Spa is interested in improving the Website and may develop and offer new features and services. We monitor aggregated data regarding use of the Website for marketing purposes and to study, improve and promote use of the Website. In connection with such purposes, Amatista Spa may share aggregated data with third parties collectively and in an anonymous way. Disclosure of aggregated data does not reveal personal information about individual Website users in any way that identifies who they are or how to contact them.

Exceptions to the Privacy Policy

Amatista Spa has two exceptions to these limits on use of personal information:
Amatista Spa may monitor and, when we believe in good faith that disclosure is required, disclose information to protect the security, property, assets and/or rights of Amatista Spa from unauthorized use, or misuse, of the Website or anything found at the Website.
Amatista Spa may disclose information when required by law; however, only to the extent necessary and in a manner that seeks to maintain the privacy of the individual.

Use of Cookies

To enable features at the Website, Amatista Spa may assign one or more “cookies” to your Internet browser. Cookies, among other things, speed navigation through our Website, keep track of information so that you do not have to re-enter it each time you visit our Website, and may provide you with customized content. A cookie is an Internet mechanism composed of a small text file containing a unique identification number that permits a web server to send small pieces of information or text by means of your browser and place them on your computer’s hard drive for storage. This text lets the web server know if you have previously visited the web page. Cookies by themselves cannot be used to find out the identity of any user.

We use cookies to collect and maintain aggregated data (such as the number of visitors) to help us see which areas are most popular with our users and improve and update the content on our Website. While in the process of browsing our Website, you also provide us with information that doesn’t reveal your personal identity — what type of destination you’re exploring, for example. We use this aggregated data only as explained in this Privacy Policy. We do not connect aggregated data to any name, address, or other identifying information.

You may occasionally receive cookies from unaffiliated companies or organizations, to the extent they place advertising on our Website or are linked to the Website. These third-party cookies may collect information about you when you “click” on their advertising or content or link. This practice is standard in the Internet industry. Because of the way in which the Internet operates, we cannot control collection of this information by these third parties, and these cookies are not subject to this Privacy Policy.

We may use third-party advertising companies to serve advertisements regarding goods and services that may interest you when you access and use the Online Services, other websites or online services. To serve such advertisements, these companies place or recognize a unique cookie on your browser (including through use of pixel tags). If you would like more information about this practice, and to learn about your choices in connection with it, please visit https://youradchoices.ca/choices/. To opt out of a third-party vendor’s use of cookies by visiting the http://optout.networkadvertising.org/?c=1#!/.

Links Provided to Other Websites

Amatista Spa may provide links to a number of other websites that we believe might offer you useful information and services. However, those sites may not follow the same privacy policies as Amatista Spa. Therefore, we are not responsible for the privacy policies or the actions of any third parties, including without limitation, any web site owners whose sites may be reached through this Website, nor can we control the activities of those websites. We urge you to contact the relevant parties controlling these websites or accessing their on-line policies for the relevant information about their data collection practices before submitting any personal information or other sensitive data.

Your Consent to this Privacy Policy

Use of the Website signifies your consent, as well as the consent of the company for whom you use the Website and whose information you submit (if any), to this online Privacy Policy, including the collection and use of information by Amatista Spa, as described in this statement, and also signifies agreement to the terms of use for the Website. Continued access and use of the Website without acceptance of the terms of this Privacy Policy relieves Amatista Spa from responsibility to the user.

Policy Modifications & Contacting Amatista Spa

Amatista Spa reserves the right to change this Privacy Policy at any time; notice of changes will be published on this page. Changes will always be prospective, not retroactive. If you have questions about our policies, please contact us.